Amazing Consulting Services
3 Owens Consulting
We help define your sales organization.
Our Focus:
What is your Culture?
Establishing a healthy culture inside your business is essential. An organizational sales culture that breathes life begins from the top down, with leadership communicating expected results and behaviors. These expectations are then reinforced through ongoing sales culture training.
3 Owens feels that our offering of live and virtual training platforms promotes a more positive and decisive sales culture that:
- Encourages Positive Competition
- Promotes Trust and Communication
- Creates a High-Performing Team
- Provides Continuous Learning
- Offers Recognition and Rewards to Team Members
A total change in your current sales culture or even tweaking certain aspects of your culture, especially considering your existing sales team, has shown to offer an appreciable return on investment.
Sales Training – Live
3 Owens uses a sales strategy called PECC (Prospect, Engage, Consult, Close) to teach our sales process approach. A four-step consultative sales methodology allows you a quicker road to the close with less competitive influence in your process.
When you engage 3 Owens in your sales training process, we first study your current sales culture and consult you on needed changes. What we then do differently is design our sales training to encourage your team to advocate better for your products. We teach your teams to PECC your way.
Sales Training – Virtual
We offer an extensive library of sales training videos to keep the team sharp with their sales skills. Our virtual learning management system allows our trainees to sharpen their skills anytime from anywhere. Check out the Learn section of our website and join our growing membership of subscribers to our training videos.
Customer Service
The positive satisfaction of your business customers is essential to your business. The post-sales relationship is important; your customer must feel like they can call on you anytime for service, consultation, and advice. 3 Owens works with our clients to teach them proper customer service techniques, issues tracking, and ways to keep their customers informed until you close their case. If desired, We can add staff to supplement your customer service efforts.
Sales Coaching
How you approach and manage your sales teams is integral to your sales culture. How you manage, encourage, and coach your team is crucial to their success. Proper coaching allows you to turn an underperforming team’s overall sales achievements upward. 3 Owens team members will work with you to understand your business, employees, sales teams, products, and customers. This way, we can consult with you on the best way to coach to your culture. 3 Owens team members can also get involved with coaching their sales team members as part of the scope of our project.
For a discussion about your Sales Culture and potential improvements, please get in touch with 3 Owens at: https://3owens.com/contact/
3 Owens Consulting executes a complete analysis, an overall health check-up of your sales organization, as it relates to your business and compares them to your expectations. There is a reason that you are searching for that sales improvement opportunity.
We research several areas of your business to understand your current sales environment and culture. We look for potential improvements and then review with you:
- Your existing business and sales culture.
- The financial side of your sales organization to see if it provides the expected sales needed for your business.
- Does the size of your sales organization match your sales/revenue expectations?
- The current makeup of your sales teams and management.
- Current sales teams’ territory alignment.
- Sales teams’ compensation versus the market.
- Current sales teams’ morale.
- We need to understand your reputation in the marketplace of both your products and people.
- Relationship of sales to marketing.
- Our goal is to optimize your sales organization to maximize revenues.
SWOT Analysis
3 Owens comes into your business, first performing a SWOT analysis, which looks for Strengths, Weaknesses, Opportunities, and Threats. A SWOT Analysis is a tool that can help us analyze what your company does best now and devise a successful future strategy. We consult with you on improving your sales organization in line with your overall business strategy. For example, one of our focuses is looking for gaps in your products that could affect sales. 3 Owens has years of experience in third-party product integration, including helping businesses set up hosting where needed.
For a potential Sales System Design consultation, please get in touch with 3 Owens at: https://3owens.com/contact/
3 Owens believes in using leading software and technology to manage your organization. Today’s technology offerings allow your business to deploy many strategies to engage current and potential clients. Technology will enable you to stay closer to your clients and, when needed, “take advantage of the moment.”
Your business needs a smoothly integrated information exchange system, which is especially important in overseeing your sales business. This is true from when the customer is a prospect, during the courting period, to the close of the sale. Where most companies find the use of technology the more profitable is in service delivery, post sale.
In our sales careers, the 3 Owens team members have experienced the use of many different types of technology, software, and systems to run our sales business. We will share the best methods to help you increase sales by giving your teams unparalleled access to company information, allowing them more agility in the field. 3 Owens believes that any business must have the following:
- Mobile communications and computer technology to provide accessibility for your remote staff.
- Customer Relationship Management (CRM) software that gives you total control of your business, including and especially your sales organization.
- The CRM software should integrate information into your ERP, project management, and other systems seamlessly.
To add to your use of technology, 3 Owens will share our experience in software geared to optimizing your sales organization, giving the business control of your data, and opening the doors to a more defined sales and revenue strategy. Change creates opportunity.
If your business is not today, you should consider using the Internet and social media to pursue new customers and incorporate this marketing strategy into customer interactions. This approach allows you to market to a broader customer base while keeping customers more informed about your business. Companies use the Internet and social media as prime sources for sending their clients newsletters highlighting their products and services.
Some of the social media sites and software that 3 Owens has learned to use in our pursuit of business include:
- Salesforce
- Hubspot
- Definitive Healthcare
- ZoomInfo
- AI Seamless
In every aspect of your business, we want to help you get more control over your information and help your business to disseminate information to your team faster. Faster, secure information exchange is essential in gaining power and better understanding your sales organization. We strive to help you increase sales by allowing your customers to make more informed decisions about you as their supplier of products and services. We want to give your teams the information to convert leads to customers and service your existing clients expeditiously.
Technology, if used correctly, will improve many ways you do business and make you more efficient. Also, how your business uses technology to benefit your customers will distinguish and set your company apart from the competition. Along with improving internal information exchange, technology is probably the one place where a targeted improvement will positively affect your bottom line.
For a Technology/Social Media Assessment, please contact 3 Owens at: https://3owens.com/contact/
3 Owens can complement your efforts to generate qualified sales leads. Lead generation is the process of generating interest in a product or service with the goal of turning that interest into a sale. In these days and times, the three best lead generation methods: search engines, content marketing, and of course, social media provide you with “warm” leads. When buyers show interest in your offerings, 3 Owens has a team that will communicate with your clients and provides your sales team with fully vetted, qualified leads. Our lead generation specialist adds value by:
- 3 Owens’ lead generation teams apply the latest technology to communicate with potential clients to qualify the quality of the lead.
- Our lead generation team employs effective communication skills which are an asset in their conversations with potential buyers to see how your products and services meet your customer’s needs.
- Our specialists keep your organization’s marketing team, sales team, and potential prospects connected throughout the sales process.
- Once the customer is qualified and engaged, 3Owens provides value in that we keep the customer connected to you throughout the sales process giving the customer comfort that they are always informed throughout the sales process.
3 Owens also does cold call lead generation by calling potential clients to complement any marketing campaign. We use various means of collecting lists for lead generation such as:
- Various Internet Business Listing Services
- CRM tools
We can give your sales efforts life by providing you with a consistent pipeline through our lead-generation efforts. Depending on your needs, 3 Owens can offer your business a plan for vetted lead generation.
For more information on Lead Generation please contact 3 Owens at: https://3owens.com/contact/
Inside sales opens up a fantastic previously untapped revenue connection for your business, an exciting new source of income. Outsourcing inside sales gives you access to an experienced sales team that works for your company. This new professional sales team, which does not require “sales training,” can add a strategic twist to your lead generation while allowing this new inside sales team to handle many of the mundane “inside sales” type activities. These tasks are probably done by your outside sales team and others within your organization today.
3 Owens’ Inside Representative Sales Team has more than 100 years of sales experience on our team. We have spent a lot of phone and face time with clients. We have the sales awards to show you many years of experience, and we would love to put this experience to work for your business.
3 Owens Consulting uses a “team” model for our business in the interaction with your clients. The 3 Owens Inside Sales Professional offers your company:
- We dedicate a team of people to handle the sales of your products and services.
- The “Inside Sales Team” includes a team lead salesperson to handle each of your clients so that we ensure every sales step in the sales process is dealt with swiftly and efficiently.
- Our Inside Sales Team is a part of your organization and acts as such in all our business dealings with your clients.
- We answer the phone in the name of your company.
- Our inside sales team looks to integrate into your organization, providing necessary information exchange and coordination between your customer service, service delivery, marketing, and outside sales teams.
Again, inside sales gives your outside teams much flexibility to focus on other areas of your business and complement your external sales revenue strategy.
3 Owens Consulting can discuss the inside sales team acquisition model that works best for your company.
For a discussion about Inside Sales, please get in touch with 3 Owens at: https://3owens.com/contact/
Our education portal, the Learn Virtual Training Center.
Healthcare
3 Owens specializes in all areas of sales to the healthcare industry with over 100 years of experience in this business. We also have an extensive contact database base in this industry.
Real Estate Market
In the Real Estate industry, your win percentage can increase if you do more than just showing a property. 3 Owens conducts sales training for local representatives who need more sales experience. Our focus is teaching real estate representatives better customer relationship methods to enable a higher close rate.
Telecommunications
3 Owens has many years of experience in wired, wireless, and data communications. We can train your salespeople how to be successful in these markets; whether business-to-business or retail.
Automobile
Most of us have experienced auto shopping and understand the different levels of sales representatives you may encounter. 3 Owens can teach your sales staff the best methodology to get new customers, keep them in the store and get past auto buyers returning for more. We have a total program to help you motivate a buyer to buy a “new” vehicle and never leave your store.
Business-to-Business
Business-to-Business –
Our team can help you strategize your B2B sales aspirations. B2B sales are characterized by more significant transaction amounts, more educated buyers, a multistakeholder approval process, and thus a longer sales cycle. With all the balls to juggle, 3 Owens can teach you methods to keep you from dropping the ball.
Business-to-Government
3 Owens can assist you in the complex environment you sometimes find your organization selling into daily. We have many years of experience working with various government entities, from the federal government to your local cities.
Retail
Retail sales is an industry where it is important to be inviting to your potential buyers. You want consumers to return due to the great sales and customer service experiences that they got previously.