{"id":24574,"date":"2025-09-13T01:28:14","date_gmt":"2025-09-13T05:28:14","guid":{"rendered":"https:\/\/3owens.com\/homepage2\/?p=24574"},"modified":"2025-09-26T21:49:01","modified_gmt":"2025-09-27T01:49:01","slug":"seeing-the-whites-in-their-eyes-the-art-of-evaluating-prospects-on-a-sales-call","status":"publish","type":"post","link":"https:\/\/3owens.com\/homepage2\/seeing-the-whites-in-their-eyes-the-art-of-evaluating-prospects-on-a-sales-call\/","title":{"rendered":"Seeing the Whites in Their Eyes: The Art of Evaluating Prospects on a Sales Call"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"24574\" class=\"elementor elementor-24574\" 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data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-507719a e-flex e-con-boxed e-con e-parent\" data-id=\"507719a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-fd424c6 e-con-full e-flex e-con e-parent\" data-id=\"fd424c6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5e01f09 elementor-widget elementor-widget-theme-post-title elementor-page-title elementor-widget-heading\" data-id=\"5e01f09\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Seeing the Whites in Their Eyes: The Art of Evaluating Prospects on a Sales Call<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2de2d3c elementor-widget elementor-widget-spacer\" data-id=\"2de2d3c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-2574cef e-con-full e-flex e-con e-child\" data-id=\"2574cef\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-f784085 e-con-full e-flex e-con e-child\" data-id=\"f784085\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-38e2ec7 elementor-widget elementor-widget-text-editor\" data-id=\"38e2ec7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>In the world of ethical sales, the moment you genuinely connect with a prospect\u2014the instant you \u201csee the whites in their eyes\u201d\u2014is more than metaphor. It\u2019s the convergence of trust, attention, and emotional resonance. It&#8217;s when the conversation shifts from transactional to transformational. And for those of us who believe in customer-centric selling, it&#8217;s the moment we live for.<\/p><p>Evaluating prospects isn&#8217;t just about qualifying leads or checking boxes. It&#8217;s an art form. It requires emotional intelligence, strategic listening, and a finely tuned radar for human behavior. Whether you&#8217;re guiding a healthcare executive through a complex solution or coaching a sales rep on how to read the room, the ability to decode what&#8217;s said\u2014and what&#8217;s not\u2014is what separates good sellers from great ones.<\/p><p>Let&#8217;s break down how to master this art, using a blend of behavioral cues, cognitive signals, and the PECC framework to guide your approach.<\/p><p><strong>The Strategic Imperative: Why Prospect Evaluation Matters<\/strong><\/p><p>Before diving into the mechanics, let\u2019s clarify the stakes. Evaluating a prospect well isn\u2019t just about closing deals faster\u2014it\u2019s about:<\/p><ul><li><strong>Allocating time and resources wisely<\/strong><\/li><li><strong>Tailoring your message to resonate deeply<\/strong><\/li><li><strong>Avoiding misalignment that leads to churn or buyer\u2019s remorse<\/strong><\/li><li><strong>Building trust through relevance and empathy<\/strong><\/li><\/ul><p>In short, it&#8217;s the foundation of ethical, high-impact selling. And it starts with listening\u2014not just to words, but to everything around them.<\/p><p><strong>Active Listening: Your Real-Time X-Ray<\/strong><\/p><p>Sales calls are symphonies of subtlety. The best sellers don&#8217;t just hear\u2014they interpret.<\/p><p><strong>Key Listening Signals:<\/strong><\/p><ul><li><strong>Micro-pauses and hesitations<\/strong><br \/>A prospect who pauses before answering may be weighing risk, discomfort, or internal objections. These moments are gold\u2014ask a follow-up like, \u201cWhat&#8217;s giving you pause?\u201d and you&#8217;ll often unlock the genuine concern.<\/li><li><strong>Keyword repetition<\/strong><br \/>If they keep circling back to terms like \u201ccompliance,&#8221; \u201ctimeline,&#8221; or &#8220;budget,&#8221; those are pressure points. Mirror their language to show alignment and probe deeper.<\/li><li><strong>Tone shifts<\/strong><br \/>A sudden change in pitch, pace, or volume can signal emotional engagement\u2014or resistance. If their voice tightens when discussing implementation, that&#8217;s your cue to slow down and explore.<\/li><\/ul><p><strong>Pro Tip:<\/strong><\/p><p>Use silence strategically. When you pause after a key question, you give the prospect space to reflect\u2014and often, they&#8217;ll reveal more than they intended.<\/p><p><strong>Visual Cues: Decoding the Unspoken (When Video Is On)<\/strong><\/p><p>In today&#8217;s hybrid world, video calls offer a rich layer of insight\u2014if you know what to look for.<\/p><p><strong>Body Language Indicators:<\/strong><\/p><ul><li><strong>Eye movement<\/strong><br \/>Looking directly at the camera suggests confidence or openness. Looking away while answering may indicate doubt or internal conflict.<\/li><li><strong>Facial micro-expressions<\/strong><br \/>A quick eyebrow raise, lip press, or smirk can reveal skepticism, surprise, or agreement before words catch up. These fleeting signals are often more honest than verbal responses.<\/li><li><strong>Posture and proximity<\/strong><br \/>Leaning in = interest. Leaning back or crossing arms = guarded. Watch for shifts during key parts of your pitch\u2014they often signal turning points.<\/li><\/ul><p><strong>Bonus Insight:<\/strong><\/p><p>If a prospect starts taking notes, they&#8217;re mentally investing. That&#8217;s a green light to deepen the conversation.<\/p><p><strong>Cognitive Signals: Mapping Their Decision Process<\/strong><\/p><p>Beyond behavior, listen for how they think. The quality of their questions and the way they engage with scenarios reveals their mindset\u2014and their readiness.<\/p><p><strong>Cognitive Clues:<\/strong><\/p><ul><li><strong>Strategic vs. tactical questions<\/strong><br \/>Are they inquiring about the long-term impact or just the features? Strategic questions suggest they&#8217;re envisioning integration and value.<\/li><li><strong>Scenario engagement<\/strong><br \/>When you present a hypothetical, do they build on it or deflect? Active engagement means they&#8217;re mentally trialing your solution.<\/li><li><strong>Decision language<\/strong><br \/>Phrases like \u201cwe&#8217;ve been looking for something like this\u201d or \u201cI&#8217;ll need to run this by\u2026\u201d indicate where they are in the buying cycle. Listen for ownership language\u2014&#8221;we,&#8221; \u201cour team,\u201d &#8220;I&#8217;d&#8221;\u2014to gauge commitment.<\/li><\/ul><p><strong>Applying the PECC Framework: A Layered Approach<\/strong><\/p><p>Your proprietary PECC model\u2014Prospect, Engage, Consult, Close\u2014is a powerful lens for evaluating prospects in real time. Let&#8217;s map the cues to each phase:<\/p><ol><li><strong> Prospect<\/strong><\/li><\/ol><ul><li>Are they a fit based on verbal and non-verbal cues?<\/li><li>Do they show curiosity, relevance, and openness?<\/li><li>Are they aligned with your ethical sales philosophy?<\/li><\/ul><ol start=\"2\"><li><strong> Engage<\/strong><\/li><\/ol><ul><li>Are they leaning in emotionally and intellectually?<\/li><li>Do they ask thoughtful questions and share context?<\/li><li>Are they mirroring your energy and language?<\/li><\/ul><ol start=\"3\"><li><strong> Consult<\/strong><\/li><\/ol><ul><li>Are they revealing pain points and inviting your insight?<\/li><li>Do they respond positively to tailored scenarios?<\/li><li>Are they co-creating the solution with you?<\/li><\/ul><ol start=\"4\"><li><strong> Close<\/strong><\/li><\/ol><ul><li>Are they signaling readiness or resistance?<\/li><li>Do they use decision language and ask about next steps?<\/li><li>Are they emotionally committed\u2014not just logically convinced?<\/li><\/ul><p>By overlaying PECC onto your call analysis, you create a repeatable, teachable method for evaluating prospects with precision and empathy.<\/p><p><!--EndFragment --><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-183e1da e-con-full e-flex e-con e-child\" data-id=\"183e1da\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-fb5d7db e-flex e-con-boxed e-con e-child\" data-id=\"fb5d7db\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3aa197b elementor-author-box--avatar-yes elementor-author-box--name-yes elementor-author-box--biography-yes elementor-author-box--link-no elementor-widget elementor-widget-author-box\" data-id=\"3aa197b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"author-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-author-box\">\n\t\t\t\t\t\t\t<div  class=\"elementor-author-box__avatar\">\n\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/secure.gravatar.com\/avatar\/0a8acd733ca83d65fa03db51c1c2526cc8ed07eb9429ddd8eba723183c4de1bc?s=300&amp;d=mm&amp;r=g\" alt=\"Rowens\">\n\t\t\t\t<\/div>\n\t\t\t\n\t\t\t<div class=\"elementor-author-box__text\">\n\t\t\t\t\t\t\t\t\t<div >\n\t\t\t\t\t\t<h4 class=\"elementor-author-box__name\">\n\t\t\t\t\t\t\tRowens\t\t\t\t\t\t<\/h4>\n\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-author-box__bio\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d07f9b6 elementor-widget elementor-widget-spacer\" data-id=\"d07f9b6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-b5ca907 e-flex e-con-boxed e-con e-child\" data-id=\"b5ca907\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f775232 elementor-widget elementor-widget-image\" data-id=\"f775232\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" 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data-settings=\"{&quot;ep_notation_active&quot;:&quot;yes&quot;,&quot;ep_notation_list&quot;:[{&quot;_id&quot;:&quot;608e367&quot;,&quot;ep_notation_bracket_on&quot;:null,&quot;ep_notation_select_type&quot;:&quot;widget&quot;,&quot;ep_notation_custom_selector&quot;:null,&quot;ep_notation_type&quot;:&quot;underline&quot;,&quot;ep_notation_color&quot;:&quot;&quot;,&quot;ep_notation_stroke_width&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:1,&quot;sizes&quot;:[]},&quot;ep_notation_infinity_loop&quot;:&quot;&quot;,&quot;ep_notation_anim_duration&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:800,&quot;sizes&quot;:[]},&quot;ep_notation_loop_delay&quot;:null,&quot;ep_notation_waypoint_offset&quot;:&quot;&quot;}]}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Some other titles of interest:<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div 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aria-hidden=\"true\"><\/i>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<div class=\"bdt-post-gallery-desc bdt-text-left bdt-position-z-index bdt-position-bottom\">\n\t\t\t\t\t\t\t<a class=\"bdt-post-gallery-title-link\" href=\"https:\/\/3owens.com\/homepage2\/emphasizing-the-role-of-breakfast-and-strategic-planning\/\" >\n\t\t\t<h4 class=\"bdt-gallery-item-title bdt-margin-remove\">\n\t\t\t\tEmphasizing the Role of Breakfast and Strategic Planning\t\t\t<\/h4>\n\t\t<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"bdt-position-top-left\">\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"bdt-gallery-item bdt-transition-toggle bdt-width-1-1 bdt-width-1-2@s bdt-width-1-3@m\">\n\t\t\t<div class=\"bdt-post-gallery-inner\" >\n\t\t\t\t\t\t<div class=\"bdt-gallery-thumbnail bdt-gallery-thumbnail\">\n\t\t\t<img decoding=\"async\" width=\"300\" height=\"169\" src=\"https:\/\/3owens.com\/wp-content\/uploads\/2026\/03\/7e9df28a-a7c3-47fc-8735-8299a3d3ab47-300x169.png\" class=\"attachment-medium size-medium\" alt=\"The Role of Emotional Intelligence in Empowering Minority Sales Representatives\" srcset=\"https:\/\/3owens.com\/wp-content\/uploads\/2026\/03\/7e9df28a-a7c3-47fc-8735-8299a3d3ab47-300x169.png 300w, https:\/\/3owens.com\/wp-content\/uploads\/2026\/03\/7e9df28a-a7c3-47fc-8735-8299a3d3ab47-1024x576.png 1024w, https:\/\/3owens.com\/wp-content\/uploads\/2026\/03\/7e9df28a-a7c3-47fc-8735-8299a3d3ab47-770x433.png 770w, https:\/\/3owens.com\/wp-content\/uploads\/2026\/03\/7e9df28a-a7c3-47fc-8735-8299a3d3ab47.png 1280w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/>\t\t<\/div>\n\t\t\t\t<div class=\"bdt-position-top-right bdt-margin bdt-margin-right\">\n\t\t\t<div class=\"bdt-post-gallery-content\">\n\t\t\t\t<div class=\"bdt-gallery-content-inner bdt-transition-fade\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"bdt-flex-inline bdt-gallery-item-link-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"bdt-gallery-item-link bdt-gallery-lightbox-item bdt-link-icon\" data-elementor-open-lightbox=\"no\" data-caption=\"The Role of Emotional Intelligence in Empowering Minority Sales Representatives\" href=\"https:\/\/3owens.com\/wp-content\/uploads\/2026\/03\/7e9df28a-a7c3-47fc-8735-8299a3d3ab47.png\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<i class=\"ep-icon-search\" aria-hidden=\"true\"><\/i>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"bdt-gallery-item-link bdt-link-icon\" href=\"https:\/\/3owens.com\/homepage2\/the-role-of-emotional-intelligence-in-empowering-minority-sales-representatives\/\" >\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<i class=\"ep-icon-link\" aria-hidden=\"true\"><\/i>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<div class=\"bdt-post-gallery-desc bdt-text-left bdt-position-z-index bdt-position-bottom\">\n\t\t\t\t\t\t\t<a class=\"bdt-post-gallery-title-link\" href=\"https:\/\/3owens.com\/homepage2\/the-role-of-emotional-intelligence-in-empowering-minority-sales-representatives\/\" >\n\t\t\t<h4 class=\"bdt-gallery-item-title bdt-margin-remove\">\n\t\t\t\tThe Role of Emotional Intelligence in Empowering Minority Sales Representatives\t\t\t<\/h4>\n\t\t<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"bdt-position-top-left\">\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"bdt-gallery-item bdt-transition-toggle bdt-width-1-1 bdt-width-1-2@s bdt-width-1-3@m\">\n\t\t\t<div class=\"bdt-post-gallery-inner\" >\n\t\t\t\t\t\t<div class=\"bdt-gallery-thumbnail bdt-gallery-thumbnail bdt-gallery-thumbnail\">\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"169\" src=\"https:\/\/3owens.com\/wp-content\/uploads\/2026\/03\/07bc93b9-2892-4f37-9fdb-b418510a900d-300x169.png\" class=\"attachment-medium size-medium\" alt=\"Understanding How Pauses in Conversation Can Uncover Customer Needs and Desires\" srcset=\"https:\/\/3owens.com\/wp-content\/uploads\/2026\/03\/07bc93b9-2892-4f37-9fdb-b418510a900d-300x169.png 300w, https:\/\/3owens.com\/wp-content\/uploads\/2026\/03\/07bc93b9-2892-4f37-9fdb-b418510a900d-1024x576.png 1024w, https:\/\/3owens.com\/wp-content\/uploads\/2026\/03\/07bc93b9-2892-4f37-9fdb-b418510a900d-770x433.png 770w, https:\/\/3owens.com\/wp-content\/uploads\/2026\/03\/07bc93b9-2892-4f37-9fdb-b418510a900d.png 1280w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/>\t\t<\/div>\n\t\t\t\t<div class=\"bdt-position-top-right bdt-margin bdt-margin-right\">\n\t\t\t<div class=\"bdt-post-gallery-content\">\n\t\t\t\t<div class=\"bdt-gallery-content-inner bdt-transition-fade\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"bdt-flex-inline bdt-gallery-item-link-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"bdt-gallery-item-link bdt-gallery-lightbox-item bdt-link-icon\" data-elementor-open-lightbox=\"no\" data-caption=\"Understanding How Pauses in Conversation Can Uncover Customer Needs and Desires\" href=\"https:\/\/3owens.com\/wp-content\/uploads\/2026\/03\/07bc93b9-2892-4f37-9fdb-b418510a900d.png\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<i class=\"ep-icon-search\" aria-hidden=\"true\"><\/i>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"bdt-gallery-item-link bdt-link-icon\" href=\"https:\/\/3owens.com\/homepage2\/understanding-how-pauses-in-conversation-can-uncover-customer-needs\/\" >\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<i class=\"ep-icon-link\" aria-hidden=\"true\"><\/i>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<div class=\"bdt-post-gallery-desc bdt-text-left bdt-position-z-index bdt-position-bottom\">\n\t\t\t\t\t\t\t<a class=\"bdt-post-gallery-title-link\" href=\"https:\/\/3owens.com\/homepage2\/understanding-how-pauses-in-conversation-can-uncover-customer-needs\/\" >\n\t\t\t<h4 class=\"bdt-gallery-item-title bdt-margin-remove\">\n\t\t\t\tUnderstanding How Pauses in Conversation Can Uncover Customer Needs and Desires\t\t\t<\/h4>\n\t\t<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"bdt-position-top-left\">\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"bdt-gallery-item bdt-transition-toggle bdt-width-1-1 bdt-width-1-2@s bdt-width-1-3@m\">\n\t\t\t<div class=\"bdt-post-gallery-inner\" >\n\t\t\t\t\t\t<div class=\"bdt-gallery-thumbnail bdt-gallery-thumbnail bdt-gallery-thumbnail bdt-gallery-thumbnail\">\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"169\" src=\"https:\/\/3owens.com\/wp-content\/uploads\/2026\/03\/33b51b58-b6d3-49fe-93dd-3b86702126cc-300x169.png\" class=\"attachment-medium size-medium\" alt=\"Exploring Resilience Strategies for Sales Professionals\" srcset=\"https:\/\/3owens.com\/wp-content\/uploads\/2026\/03\/33b51b58-b6d3-49fe-93dd-3b86702126cc-300x169.png 300w, https:\/\/3owens.com\/wp-content\/uploads\/2026\/03\/33b51b58-b6d3-49fe-93dd-3b86702126cc-1024x576.png 1024w, https:\/\/3owens.com\/wp-content\/uploads\/2026\/03\/33b51b58-b6d3-49fe-93dd-3b86702126cc-770x433.png 770w, https:\/\/3owens.com\/wp-content\/uploads\/2026\/03\/33b51b58-b6d3-49fe-93dd-3b86702126cc.png 1280w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/>\t\t<\/div>\n\t\t\t\t<div class=\"bdt-position-top-right bdt-margin bdt-margin-right\">\n\t\t\t<div class=\"bdt-post-gallery-content\">\n\t\t\t\t<div class=\"bdt-gallery-content-inner bdt-transition-fade\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"bdt-flex-inline bdt-gallery-item-link-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"bdt-gallery-item-link bdt-gallery-lightbox-item bdt-link-icon\" data-elementor-open-lightbox=\"no\" data-caption=\"Exploring Resilience Strategies for Sales Professionals\" href=\"https:\/\/3owens.com\/wp-content\/uploads\/2026\/03\/33b51b58-b6d3-49fe-93dd-3b86702126cc.png\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<i class=\"ep-icon-search\" aria-hidden=\"true\"><\/i>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"bdt-gallery-item-link bdt-link-icon\" href=\"https:\/\/3owens.com\/homepage2\/exploring-resilience-strategies-for-sales-professionals\/\" >\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<i class=\"ep-icon-link\" aria-hidden=\"true\"><\/i>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<div class=\"bdt-post-gallery-desc bdt-text-left bdt-position-z-index bdt-position-bottom\">\n\t\t\t\t\t\t\t<a class=\"bdt-post-gallery-title-link\" href=\"https:\/\/3owens.com\/homepage2\/exploring-resilience-strategies-for-sales-professionals\/\" >\n\t\t\t<h4 class=\"bdt-gallery-item-title bdt-margin-remove\">\n\t\t\t\tExploring Resilience Strategies for Sales Professionals\t\t\t<\/h4>\n\t\t<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"bdt-position-top-left\">\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"bdt-gallery-item bdt-transition-toggle bdt-width-1-1 bdt-width-1-2@s bdt-width-1-3@m\">\n\t\t\t<div class=\"bdt-post-gallery-inner\" >\n\t\t\t\t\t\t<div class=\"bdt-gallery-thumbnail bdt-gallery-thumbnail bdt-gallery-thumbnail bdt-gallery-thumbnail bdt-gallery-thumbnail\">\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"169\" src=\"https:\/\/3owens.com\/wp-content\/uploads\/2026\/03\/The-Thinker-1-300x169.png\" class=\"attachment-medium size-medium\" alt=\"How a Positive Mindset Sets the Stage for Sales Success\" srcset=\"https:\/\/3owens.com\/wp-content\/uploads\/2026\/03\/The-Thinker-1-300x169.png 300w, https:\/\/3owens.com\/wp-content\/uploads\/2026\/03\/The-Thinker-1-1024x576.png 1024w, https:\/\/3owens.com\/wp-content\/uploads\/2026\/03\/The-Thinker-1-770x433.png 770w, https:\/\/3owens.com\/wp-content\/uploads\/2026\/03\/The-Thinker-1.png 1280w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/>\t\t<\/div>\n\t\t\t\t<div class=\"bdt-position-top-right bdt-margin bdt-margin-right\">\n\t\t\t<div class=\"bdt-post-gallery-content\">\n\t\t\t\t<div class=\"bdt-gallery-content-inner bdt-transition-fade\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"bdt-flex-inline bdt-gallery-item-link-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"bdt-gallery-item-link bdt-gallery-lightbox-item bdt-link-icon\" data-elementor-open-lightbox=\"no\" data-caption=\"How a Positive Mindset Sets the Stage for Sales Success\" href=\"https:\/\/3owens.com\/wp-content\/uploads\/2026\/03\/The-Thinker-1.png\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<i class=\"ep-icon-search\" aria-hidden=\"true\"><\/i>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"bdt-gallery-item-link bdt-link-icon\" href=\"https:\/\/3owens.com\/homepage2\/how-a-positive-mindset-sets-the-stage-for-sales-success\/\" >\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<i class=\"ep-icon-link\" aria-hidden=\"true\"><\/i>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<div class=\"bdt-post-gallery-desc bdt-text-left bdt-position-z-index bdt-position-bottom\">\n\t\t\t\t\t\t\t<a class=\"bdt-post-gallery-title-link\" href=\"https:\/\/3owens.com\/homepage2\/how-a-positive-mindset-sets-the-stage-for-sales-success\/\" >\n\t\t\t<h4 class=\"bdt-gallery-item-title bdt-margin-remove\">\n\t\t\t\tHow a Positive Mindset Sets the Stage for Sales Success\t\t\t<\/h4>\n\t\t<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"bdt-position-top-left\">\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"bdt-gallery-item bdt-transition-toggle bdt-width-1-1 bdt-width-1-2@s bdt-width-1-3@m\">\n\t\t\t<div class=\"bdt-post-gallery-inner\" >\n\t\t\t\t\t\t<div class=\"bdt-gallery-thumbnail bdt-gallery-thumbnail bdt-gallery-thumbnail bdt-gallery-thumbnail bdt-gallery-thumbnail bdt-gallery-thumbnail\">\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"169\" src=\"https:\/\/3owens.com\/wp-content\/uploads\/2026\/03\/7cb82a6d-db95-404b-b9af-ed4be61da8c4-300x169.png\" class=\"attachment-medium size-medium\" alt=\"Strategies for Effectively Requesting Client Feedback to Drive Success\" srcset=\"https:\/\/3owens.com\/wp-content\/uploads\/2026\/03\/7cb82a6d-db95-404b-b9af-ed4be61da8c4-300x169.png 300w, https:\/\/3owens.com\/wp-content\/uploads\/2026\/03\/7cb82a6d-db95-404b-b9af-ed4be61da8c4-1024x576.png 1024w, https:\/\/3owens.com\/wp-content\/uploads\/2026\/03\/7cb82a6d-db95-404b-b9af-ed4be61da8c4-770x433.png 770w, https:\/\/3owens.com\/wp-content\/uploads\/2026\/03\/7cb82a6d-db95-404b-b9af-ed4be61da8c4.png 1280w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/>\t\t<\/div>\n\t\t\t\t<div class=\"bdt-position-top-right bdt-margin bdt-margin-right\">\n\t\t\t<div class=\"bdt-post-gallery-content\">\n\t\t\t\t<div class=\"bdt-gallery-content-inner bdt-transition-fade\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"bdt-flex-inline bdt-gallery-item-link-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"bdt-gallery-item-link bdt-gallery-lightbox-item bdt-link-icon\" data-elementor-open-lightbox=\"no\" data-caption=\"Strategies for Effectively Requesting Client Feedback to Drive Success\" href=\"https:\/\/3owens.com\/wp-content\/uploads\/2026\/03\/7cb82a6d-db95-404b-b9af-ed4be61da8c4.png\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<i class=\"ep-icon-search\" aria-hidden=\"true\"><\/i>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"bdt-gallery-item-link bdt-link-icon\" href=\"https:\/\/3owens.com\/homepage2\/strategies-for-effectively-requesting-client-feedback-to-drive-success\/\" >\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<i class=\"ep-icon-link\" aria-hidden=\"true\"><\/i>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<div class=\"bdt-post-gallery-desc bdt-text-left bdt-position-z-index bdt-position-bottom\">\n\t\t\t\t\t\t\t<a class=\"bdt-post-gallery-title-link\" href=\"https:\/\/3owens.com\/homepage2\/strategies-for-effectively-requesting-client-feedback-to-drive-success\/\" >\n\t\t\t<h4 class=\"bdt-gallery-item-title bdt-margin-remove\">\n\t\t\t\tStrategies for Effectively Requesting Client Feedback to Drive Success\t\t\t<\/h4>\n\t\t<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"bdt-position-top-left\">\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>In the world of ethical sales, the moment you genuinely connect with a prospect\u2014the instant you \u201csee the whites in their eyes\u201d\u2014is more than metaphor. It\u2019s the convergence of trust, attention, and emotional resonance. <\/p>\n","protected":false},"author":1,"featured_media":24575,"comment_status":"closed","ping_status":"open","sticky":false,"template":"elementor_header_footer","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_kadence_starter_templates_imported_post":false,"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"categories":[2,84],"tags":[701,700,704,699,369,702,703],"class_list":["post-24574","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-sales","category-business","tag-evaluating","tag-evaluation","tag-eyes","tag-prospects","tag-sales","tag-seeing","tag-whites"],"_links":{"self":[{"href":"https:\/\/3owens.com\/homepage2\/wp-json\/wp\/v2\/posts\/24574","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/3owens.com\/homepage2\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/3owens.com\/homepage2\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/3owens.com\/homepage2\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/3owens.com\/homepage2\/wp-json\/wp\/v2\/comments?post=24574"}],"version-history":[{"count":0,"href":"https:\/\/3owens.com\/homepage2\/wp-json\/wp\/v2\/posts\/24574\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/3owens.com\/homepage2\/wp-json\/wp\/v2\/media\/24575"}],"wp:attachment":[{"href":"https:\/\/3owens.com\/homepage2\/wp-json\/wp\/v2\/media?parent=24574"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/3owens.com\/homepage2\/wp-json\/wp\/v2\/categories?post=24574"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/3owens.com\/homepage2\/wp-json\/wp\/v2\/tags?post=24574"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}