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  • Customer Service Fundamentals

    Customer Service Fundamentals

    Rowens Rowens

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  • Customer Service Skills

    Customer Service Skills

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    Daniel Pink on Science of Perfect Timing

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  • Diversity Basics: Foundations

    Diversity Basics: Foundations

    Rowens Rowens

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  • How to Avoid Bias in Talent Recruiting and Retention

    How to Avoid Bias in Talent Recruiting and Retention

    Rowens Rowens

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    Number of lessons: 0

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    How to Recognize and Overcome Bias – Featuring Bestselling Author Dr. Jennifer Eberhardt

    Rowens Rowens

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    Number of lessons: 0

  • Managing a Successful Contact Center

    Managing a Successful Contact Center

    Rowens Rowens

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    Number of lessons: 0

  • Motivating Your Team

    Motivating Your Team

    Rowens Rowens

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    Number of lessons: 0

  • The Art of Managing Up

    The Art of Managing Up

    Rowens Rowens

    Estimated Time: NA

    Number of lessons: 0

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